30 Day Guarantee FAQs
How to return a product
To return a product to us, all you need to do is complete our online returns form. Once you‘ve done this, we’ll be in touch with details on how to return your product/s to us along with any other relevant information.
If you opt for an exchange, you’ll receive your replacement product/s within 2-3 days. If you’d prefer a refund, we’ll action this within 24 hours of receiving your product/s back to our local returns centre.
Still confused? If you're not sure what’s right for your skin, contact our team of skincare specialists via live chat or email support@paiskincare.com and we’ll be happy to help!
